AI-FUELED TEXT AND ANALYTICS

Go from customer surveys to customer stories

Why annoy your customers with lengthy questionaries when you can get 10 X more by just asking one question and listening to what they are really saying.

You probably have loads of text already in various sources…If you don’t, our feedback technologies will create it for you.

Once we have the text, our solutions will structure it in suitable way. Vital phase but we don’t want to bore you with the details just yet …

Super smart, cutting edge tech that understands ’human speak’ and we’ve taught it to understand your business.

Visualize and present with dashboards that are really nice and really fast, that we can tailor to different users and different needs.

100% self-perpetuating and virtually in realtime – with great flexibility

Why text-analytics, and why now?

 

CX Strategy

 

VoC Focus

 

Feedback
Channels

 

Survey

 

Open ended
questions