TECHNOLOGIES

The art of listening to your customers

Let’s be honest – most “normal” people don’t like surveys. Yet we need them for insight and managing, and people like to express opinions about ”stuff”. So we have a technology stack that survey as little as possible but yields the insight of hundreds of questions, answered by millions of people.

OMNI CHANEL FEEDBACK SOFTWARE

Engaging and exciting survey software … really?!
Absolutely!
And they come in all sizes.

OMNI CHANNEL FEED BACK SOFTWARE

We’ve said it before and we’ll say it again, surveying isn’t the hottest topic on earth but it can be far hotter than you might imagine. Both for you and your customers.

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AI FUELED TEXT ANALYTICS

Easily deployed AI-fueled textanalytics that look good and makes sense and go from customer surveys to customer stories.

AI-FUELED TEXT ANALYSIS

Add Text Analytics to your existing survey program and tap into the wealth of sources already in place.

 

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MASH UPS TO THE RESCUE

CX-data can become difficult to manage over time. Software changes, systems overlap, stuff gets siloed. Sometimes it gets so bad you can't use what you have. That's where the Mash up comes in.

MULTI SOURCE MASH UPS

Digitalized customer interface, advanced customer analytics, marketing automation, frontline set-up and governance

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No matter who you are or where you sit, you always need deep customer connectedness to drive your CX efforts. As a value adding reseller and mash up provider we have best in class technologies, the knowledge of how to use them for both big and small – all we require is that you are serious about CX.